Frequently Asked Questions

Everything you need to know about your Momcozy experience.

What is the standard shipping time for my order?

Standard shipping usually takes 3-7 business days within the United States. International shipping times vary by location, typically ranging from 7-15 business days.

How do I determine the right size for my maternity wear?

We recommend referring to our comprehensive Size Guide located on each product page. Our apparel is designed to accommodate your changing body, so we generally suggest ordering your pre-pregnancy size.

What is your return and exchange policy?

We offer a 30-day return policy for most items in their original, unwashed condition with tags attached. Please note that for hygiene reasons, certain items like intimate apparel cannot be returned once opened.

Are Momcozy fabrics safe for sensitive skin?

Yes, we prioritize comfort and safety. Our garments are made from high-quality, breathable fabrics like OEKO-TEX certified cotton and bamboo to ensure they are gentle on both mom's and baby's skin.

How can I track my package after it has shipped?

Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website where you can monitor your delivery progress.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options like Klarna and Afterpay for your convenience.