Returns & Exchanges

At Momcozy, we want you and your little one to be completely comfortable; if you are not satisfied with your purchase, we offer a 30-day return window for most unworn and unwashed items in their original packaging.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your items in their original condition, ensuring all tags are attached and the product is placed in its original Momcozy packaging.

3

Ship the Items

Print your prepaid shipping label provided by our system and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects your return, we will process your refund or ship your replacement item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing